Chapter 3

Harmonizing the Quality View of Stakeholders

Vladimir A. Shekhovtsov; Heinrich C. Mayr; Christian Kop    Alpen-Adria-Universität Klagenfurt, Klagenfurt, Austria


Due to the nature of software development processes, different parties (users, developers, business actors, etc.) have different views on the quality a system under development (SUD) is intended to have. Consequently, these views have to be harmonized. This chapter summarizes the related state-of-the-art and presents a conceptualization of quality view harmonization. In particular, we will deal with and conceptualize the following dimensions: the SUD quality itself, the activities of the harmonization process including the interaction of the parties involved while ...

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