Remote Work Technology

CHAPTER 11Operations and Administration

When you find yourself suddenly going remote, getting the team set up to continue on projects and to work with clients will be one of the first things that comes to mind. But you must also remember to prioritize the non-client-facing aspects of your operation.

Without the work of the back office, the work of the front office is never fully realized. The company insurance still needs to continue, monthly service fees must be paid, compliance and record keeping must be maintained, and people need to get paychecks. The back office needs to be set up for success so that they can continue the support that keeps the front of the house running. This chapter offers some best practices along with technology that will help keep your business thriving at both ends.

Company Accounts

Not every small business has a dedicated in-house accounting team. Many companies have part-time bookkeepers who will work with outside accountants to keep the company financials in order and maintain records properly for taxes. In some cases, the business owner manages the books and works with various services to stay compliant, while other businesses have a team that handles the bulk of the accounting work for the company. In any of these scenarios, it's best to set your company up in such a way that all aspects of the back-office operations can continue remotely if the need arises.

Automating as much as you can adds to your ability to function remotely as well as ...