book

Research Methods in Human-Computer Interaction, 2nd Edition

by Jonathan Lazar, Jinjuan Heidi Feng, Harry Hochheiser

April 2017

Intermediate to advanced

560 pages

20h 58m

English

Morgan Kaufmann

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Abstract1.1 Introduction1.2 Types of HCI Research Contributions1.3 Changes in Topics of HCI Research Over Time1.4 Changes in HCI Research Methods Over Time1.5 Understanding HCI Research Methods and Measurement1.6 The Nature of Interdisciplinary Research in HCI1.7 Who is the Audience for Your Research?1.8 Understanding One Research Project in the Context of Related Research1.9 Inherent Trade-Offs in HCI1.10 Summary of ChaptersDiscussion QuestionsResearch Design ExerciseReferences

Abstract2.1 Types of Behavioral Research2.2 Research Hypotheses2.3 Basics of Experimental Research2.4 Significance Tests2.5 Limitations of Experimental Research2.6 SummaryDiscussion QuestionsResearch Design ExercisesReferences
Abstract3.1 What Needs to be Considered When Designing Experiments?3.2 Determining the Basic Design Structure3.3 Investigating a Single Independent Variable3.4 Investigating More Than One Independent Variable3.5 Reliability of Experimental Results3.6 Experimental Procedures3.7 SummaryDiscussion QuestionsResearch Design ExercisesReferences
Abstract4.1 Preparing Data for Statistical Analysis4.2 Descriptive Statistics4.3 Comparing Means4.4 t Tests4.5 Analysis of Variance4.6 Assumptions of t Tests and F Tests4.7 Identifying Relationships4.8 Nonparametric Statistical Tests4.9 SummaryDiscussion QuestionsResearch Design ExercisesTeam ExercisesReferences
Abstract5.1 Introduction5.2 Benefits and Drawbacks of Surveys5.3 Goals and Targeted Users for Survey Research5.4 Probabilistic Sampling5.5 Nonprobabilistic Sampling5.6 Developing Survey Questions5.7 Overall Survey Structure5.8 Existing Surveys5.9 Paper or Online Surveys?5.10 Pilot Testing the Survey Tool5.11 Response Rate5.12 Data Analysis5.13 SummaryDiscussion QuestionsResearch Design ExerciseReferences
Abstract6.1 Introduction6.2 Why Do We Use Diaries in HCI Research?6.3 Participants for a Diary Study6.4 What Type of Diary?6.5 Data Collection for the Diary Study6.6 Letting Participants Know When to Record a Diary Entry6.7 Analysis of Diaries6.8 SummaryDiscussion QuestionsResearch Design ExerciseReferences
Abstract7.1 Introduction7.2 Observing Sara: A Case Study of a Case Study7.3 What is a Case Study?7.4 Goals of HCI Case Studies7.5 Types of Case Study7.6 Research Questions and Hypotheses7.7 Choosing Cases7.8 Data Collection7.9 Analysis and Interpretation7.10 Writing Up the Study7.11 Informal Case Studies7.12 SummaryDiscussion QuestionsResearch Design ExercisesReferences
Abstract8.1 Introduction8.2 Pros and Cons of Interviews8.3 Applications of Interviews in HCI Research8.4 Who to Interview8.5 Interview Strategies8.6 Interviews vs Focus Groups8.7 Types of Questions8.8 Conducting an Interview8.9 Electronically Mediated Interviews and Focus Groups8.10 Analyzing Interview Data8.11 SummaryDiscussion QuestionsResearch Design ExercisesReferences
Abstract9.1 Introduction9.2 What is Ethnography?9.3 Ethnography in HCI9.4 Conducting Ethnographic Research9.5 Some Examples9.6 SummaryDiscussion QuestionsResearch Design ExercisesReferences
Abstract10.1 Introduction10.2 What is Usability Testing?10.3 How Does Usability Testing Relate to “Traditional” Research?10.4 Types of Usability Testing or Usability Inspections10.5 The Process of User-Based Testing10.6 Other Variations on Usability Testing10.7 SummaryDiscussion QuestionsResearch Design ExerciseReferences
Abstract11.1 Introduction11.2 Goals and Stages of Qualitative Analysis11.3 Content Analysis11.4 Analyzing Text Content11.5 Analyzing Multimedia Content11.6 SummaryDiscussion QuestionsResearch Design ExerciseReferences
Abstract12.1 Introduction12.2 Existing Tools12.3 Activity-Logging Software12.4 Custom Software12.5 Hybrid Data Collection Methods12.6 Data Management and Analysis12.7 Automated Interface Evaluation12.8 Challenges of Computerized Data Collection12.9 SummaryDiscussion QuestionsResearch Design ExercisesReferences
Abstract13.1 Introduction13.2 Eye Tracking13.3 Motion and Position Tracking13.4 Physiological Tools13.5 Data Collection, Analysis, and Interpretation13.6 Examples13.7 SummaryDiscussion QuestionsResearch Design ExerciseReferences
Abstract14.1 Introduction14.2 Online Research14.3 Human Computation14.4 Sensors and Ubiquitous Computing14.5 SummaryDiscussion QuestionsResearch Design ExerciseReferences
Abstract15.1 Introduction15.2 Identifying Potential Participants15.3 Care and Handling of Research Participants15.4 Human Subjects Research and the Public Trust15.5 SummaryDiscussion QuestionsResearch Design ExercisesReferences
Abstract16.1 Introduction16.2 Participants16.3 Methodological Considerations16.4 Logistics16.5 SummaryResearch Design ExerciseDiscussion QuestionsReferences

Overview

Research Methods in Human-Computer Interaction is a comprehensive guide to performing research and is essential reading for both quantitative and qualitative methods. Since the first edition was published in 2009, the book has been adopted for use at leading universities around the world, including Harvard University, Carnegie-Mellon University, the University of Washington, the University of Toronto, HiOA (Norway), KTH (Sweden), Tel Aviv University (Israel), and many others. Chapters cover a broad range of topics relevant to the collection and analysis of HCI data, going beyond experimental design and surveys, to cover ethnography, diaries, physiological measurements, case studies, crowdsourcing, and other essential elements in the well-informed HCI researcher's toolkit. Continual technological evolution has led to an explosion of new techniques and a need for this updated 2nd edition, to reflect the most recent research in the field and newer trends in research methodology.

This Research Methods in HCI revision contains updates throughout, including more detail on statistical tests, coding qualitative data, and data collection via mobile devices and sensors. Other new material covers performing research with children, older adults, and people with cognitive impairments.

Comprehensive and updated guide to the latest research methodologies and approaches, and now available in EPUB3 format (choose any of the ePub or Mobi formats after purchase of the eBook)
Expanded discussions of online datasets, crowdsourcing, statistical tests, coding qualitative data, laws and regulations relating to the use of human participants, and data collection via mobile devices and sensors
New material on performing research with children, older adults, and people with cognitive impairments, two new case studies from Google and Yahoo!, and techniques for expanding the influence of your research to reach non-researcher audiences, including software developers and policymakers