Introduction
Moving forward, HR needs to deliver insights, analysis and strategic direction in the ways that an organization creates, implements and sustains change. This will entail HR being responsible for developing a workforce shape and strategy to meet rapidly changing organizational needs and redesigning an employee experience that treats organizational members like critical stakeholders of change. In reality HR is not yet equipped to meet these challenges, as is evident from the findings from our study which found that over half (64%) of participants thought that HR did not have the experience to lead in a change role. So what does HR need to develop in order to focus on the stakeholder-centric ...
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