ACKNOWLEDGEMENTS

Our thanks go to everyone who took the time to take part in our study, especially those who shared their insights and knowledge so openly and honestly during the interviews. Thanks also to everyone at Routledge for making this book possible.

From Mark – His thanks go to his wife, Chris, son Josh and daughter Emma who have helped him and supported him in the transition from working for an organization to starting his own business.

From Julie – Special thanks go to Michael for his patience and unerring support and all the meals he has cooked and cups of tea he has made.

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