Index
4G networks
action, call to
adaptation
adding value
aggregating demand
agility
Ahold
algorithms
Amazon
amplification
analysis of data
analytical skills
Apple
“apps”
augmented reality
empowerment
Internet of things
Asia
see also Japan
aspirations
assortment optimization
augmented reality
automation
bar codes
behavior change
consumers
mindset change
staff
sustaining
Best Buy
big data
billboards
Blippar app
Bluewater
Bon Marché
boundary erosion, technology
BOXPARK
brand experience
“bring your own device” model
“bubbles”
Burberry
Burger King
business strategies
see also organizational …
But store
C2C market
call centers
call to action
car ownership rates
Carrefour
Casino stores
catalog retailing
category choice
category killers
CEO involvement
China's C2C market
choice
choice-and-service models
click-and-collect option
cloud computing
collaborative consumption
collaborative management
collaborative supply chain
commissions
communication process adaptation
community-based C2C platforms
computing
analysis of data
cloud computing
productivity
retrieval of data
see also information technology
consideration stage, decision journey
consumer society
consumer-to-consumer (C2C) market
consumers
behavior change
decision journeys
empowerment
as retailers
young consumers
see also customer …
control, consumers'
convenience
convenience–location models
convenience–preselection models
convergence
coordination mechanisms
cost advantages
credibility
customer-centricity
see also consumers
customer ...
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