Resilience at Work

CHAPTER 10

PRACTICING SOCIALLY SUPPORTIVE INTERACTIONS

You support people in a resilient way by creating relationships that are effective, satisfying, and intimate. You can accomplish this even when the relationship involves healthy goal-striving or mentoring. In consistent patterns of destructive competition and overprotection, however, supportive connections break down. This undermines all parties, and if unchanged through supportive actions like assistance and encouragement, relationships take a downward turn. Forming supportive work relationships is more doable than it may sound, and the effort is more than worth it. Resiliency is positively connected to employee and employer effectiveness through its link to citizenship behavior.¹

Let’s ...