Chapter 6 Resilience from the Middle Out
This chapter focuses on the vital role of middle managers in transitioning healthcare systems and their special contributions to building resilience in healthcare leadership. More specifically we (a) discuss the dynamics associated with traditional and transitional roles of middle managers in healthcare systems; (b) describe the emergence of the hyper-effective manager; (c) identify where and how middle management in healthcare organizations creates value; (d) suggest the important role of physicians in middle management positions; (e) explore ways and offer strategies to avert the potential for leadership failure in healthcare organizations; and (f) offer suggestions for ...
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