Chapter 2
See light in the darkness: the power of emotional intelligence
Both positive and negative emotions can help you at work, and this chapter shows how. Instead of running away from negative emotions, learn how they can help you. Even anger, fear and embarrassment can work for you.
This chapter also shows how you can build positive emotions for yourself and for your team.
An in-depth case shows how you can turn fear into courage. You can acquire the courage to take on new challenges, difficult tasks and step up when others choose to step back.
Why it matters: deal with negative emotions
If you were offered a life free of all pain, would you accept the offer?
There are a small number of people who already have a life free of all pain. ...
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