CHAPTER 3: ORGANISATIONAL RESILIENCE – PRINCIPLES AND IDEAS

“Resilience can go an awful long way.”

Eddie the Eagle

In this chapter, we will discuss the fundamental issues relating to organisational preparedness, planning and the organisation’s attitude, and think further about the problems caused by our human traits, behaviours and interactions. Organisational resilience is not just about protection and ‘bouncing back’, but about a fluid, flexible and adaptive approach to changing circumstances. There may or may not be death and disaster. The issues that arise may come from nowhere; but they will come. As the umbrella for security, risk, crisis, emergency and continuity activity, organisational resilience needs to be able to work in multiple ...

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