CHAPTER 9: CONCLUSIONS

“You are what you do, not what you say you’ll do.”

Carl Jung

Organisational resilience needs expertise and rationality; it needs people who are committed and who understand what both the organisation and they themselves are doing. We need guidance and frameworks, and there is utility in using models, but they need to be used sensibly and carefully, and they need to be applied by thinkers who know what they are aiming for and what they are talking about. I believe that because of the issues we have talked about in this book, there are huge gaps in knowledge, capability and awareness that can cause significant problems. With the evidenced gaps in some areas and the reluctance or inability to engage with threats and to properly ...

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