Waking Up toResonance and Renewal

NIALL FITZGERALD, chairman of Reuters, is known as an engaging leader who gets results—and he exemplifies holistic, resonant leadership. But it has not always been that way. For a time, Niall was caught in the Sacrifice Syndrome and slipped into dissonance. This is the story of how that happened and how he learned to renew himself and to sustain resonant leadership.

Until the fall of 2004, Niall was co-chairman of Unilever. After he joined the company in the early 1970s, his rise was meteoric, marked by one triumph after another until the early 1990s, when he was clearly marked for succession to the chairman’s role. Everything Niall had ever done in his business had worked out like a dream. He had ...

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