7Responsible Restructuring: What to Do and What Not to Do

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Even though there is no one, right way to restructure, following the guidelines presented in this chapter has yielded positive results for companies and their workforces.

Two key considerations in any restructuring effort are justice and communication. These two themes are so important that they deserve separate treatment, prior to discussing in more specific terms what to do and what not to do. Let’s begin by defining some terms.

Justice refers to the maintenance or administration of what is fair, especially by the impartial adjustment of conflicting claims or the assignment of merited rewards or punishments.1 It is one of the fundamental bases of cooperative action in organizations. ...

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