11. Remembering Etiquette

I almost quit.

A while back, I worked at an agency where the process was generally as follows: The marketing people would meet with a client at the start of a project and then relay some information to the creative director, who would have first dibs on designing the site. He’d make a few PSD comps and hand them down to me to quality-check, more or less, to see whether everything he was doing was achievable in code. As the web designer, I was the bridge between “creative” and development.

I probably don’t need to point out that my role in the process should have started long before inheriting a PSD, but even that didn’t bother me much at the time. The role came with enough freedom to change what I saw fit that I couldn’t ...

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