Results Management: Effective People Management to Achieve Excellent Results

Chapter 4. Performance Appraisal: A summative evaluation of results achieved

The Place of Performance Appraisal in the Results-Management System

The results-management system is not a variant of commonly used appraisal systems. It is a holistic management system to improve individual and collective productivity.

Appraisals, rewards, and talent management are important parts of the results-management system, but relative to the establishment of performance measures and managing of performance, they need less time to learn.

If measures are established well and performance is well-managed, very often performers can make their own self-appraisals objectively, comparing the results achieved against the results expected. This reduces the need for much training in interpreting descriptors in different functional contexts, conducting appraisal interviews, achieving understanding and acceptance on ratings, and handling disagreements on ratings.

The people who need to know the details of the why, what, and how of compensation and talent-management systems are the HR professionals, who have to design, develop, and maintain the systems for line managers to operate within.

The results-management system is designed for line managers to help their direct reports achieve greater individual productivity. Appraisals alone cannot achieve this. An appraisal is the summative evaluation of a year's work and ...