Book description
A career guide to more significant business results in a shorter period of time
Results Through Relationships shows professionals how to establish break-through relationships with new prospects and their existing networks, including colleagues, bosses, customers, clients, vendors, and others. Many people assume that only new contacts will help them achieve their goals, but in reality, many breakthroughs happen within existing networks. This handy career guide focuses on the bottom-line behaviors that expedite trust, improve workplace performance, and increase profit. Author Joe Takash presents a nine-step process that anyone can master, and his formula proves that we're all in the relationship business first.
Table of contents
- ADVANCE PRAISE FOR RESULTS THROUGH RELATIONSHIPS
- Copyright
- FOREWORD
- ACKNOWLEDGMENTS
- INTRODUCTION: GET RIGHT TO THE BOTTOM LINE
-
1. Be a Partner, Not an Order Taker
- 1.1. TAKING SECOND-CLASS-CITIZEN STATUS FOR GRANTED
- 1.2. IDEAL PARTNERSHIPS
- 1.3. STARTING OFF ON THE RIGHT FOOT
- 1.4. KINDFIDENCE
- 1.5. TRANSITIONING RELATIONSHIPS
- 1.6. REALITY CHECK: IS RESISTANCE COMING FROM THE OTHER PERSON . . . OR FROM YOU?
- 1.7. REWARDS OUTWEIGH THE RISKS
- 1.8. IMPACT: WHAT PARTNERSHIP MEANS TO YOU
- 2. Reveal Your Flaws without Fear
- 3. Offer Honest and Direct Feedback
- 4. Relish Productive Confrontations
- 5. Make Gratitude a Habit
- 6. Become an Exceptional Listener
- 7. Get to Know the Complete Person
- 8. Tell Yourself the Truth (and Get Others to Help You)
- 9. Give More than People Expect
-
10. Chapter Ten Maximize Your Return on Relationships
- 10.1. REMIND YOURSELF WHY YOU PARTNER
- 10.2. A RELATIONSHIP-DRIVEN WORLD
- 10.3. TROUBLESHOOTING: HOW TO KEEP PARTNERING RELATIONSHIPS IN GOOD SHAPE
- 10.4. DON'T PLACE LIMITS ON YOUR BUSINESS RELATIONSHIPS
- 10.5. RECIPROCITY: THE IMPORTANCE OF SCRATCHING BACKS
- 10.6. THERE'S ONLY SO MUCH ONE MAN (OR WOMAN) CAN DO, BUT NO LIMIT TO WHAT TWO CAN ACCOMPLISH
Product information
- Title: Results Through Relationships: Building Trust, Performance, and Profit Through People
- Author(s):
- Release date: September 2008
- Publisher(s): Wiley
- ISBN: 9780470238264
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