Results Through Relationships: Building Trust, Performance, and Profit Through People

Chapter 10. Chapter Ten Maximize Your Return on Relationships

While I've had the privilege to speak to and coach clients in a wide variety of industries, you've probably surmised that I've worked quite a bit with construction professionals. Many of them are big, hearty, tough guys. They're smart and rugged, but there's one question I've asked that has rocked even the toughest managers: "When your career is over, what kind of leader do you want to be remembered as?"

This is a question that I started asking at the conclusion of more intimate leadership and executive development programs. The responses to this simple inquiry have provided insights and intelligence beyond what I'd ever imagined.

First, not a single program participant has ever said: "I want to be known as a leader who made a million dollars before the age of 40" or "I hope I'm remembered as a smart executive who shredded the dignity of others to get the job done."

What people answer with has profoundly impacted the awareness of their peers and even themselves in the very moment they stand and deliver it in front of a group.

Some of the answers have included: "When my career is over, I hope I'm known as an individual who put his team before his own interests." or "I want to be known as a guy who greeted people like they mattered." or "As a leader who gave others a chance to succeed in their careers because so many others gave me a chance."

Are you noticing a theme here? Almost every single participant, to a person, discusses ...