8 Managing through a Pandemic
Covid-19
In 2020 and 2021, we all lived through a national and global tragedy—and high public-sector drama. As we write in the late fall of 2021, some twenty months after what was at first quaintly called the novel coronavirus, it is certainly clear that the virus will continue to be with us for the foreseeable future. The impact of Covid-19 on jobs, schools, housing, and health care—with the widespread illness and loss of life—has been acute and scarring. In Massachusetts, and in government generally, we were not prepared for a global pandemic.
Since the beginning of my administration, we had been formally and informally addressing both natural and manmade crises using the Results Framework. Then came Covid. ...
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