The genesis of Pragmatic ITAM arises from the struggles information technology asset managers have with organizing, tracking, and managing their hardware and software assets. Nearly every technology executive has a wealth of knowledge about what their business needs in order to be technologically efficient. But when I start to probe into their current ITAM practices (if they have any at all), I usually uncover little more than a vague notion that they “could be doing better.”
This isn’t an intellectual failing or a lack of motivation—although a lack of time and resources is often on the list of excuses.
Rather, I posit the problem stems not from a lack on the part of technology departments, asset managers, or ...
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