CHAPTER 7

Building the Infrastructure for a Successful ITAM Program

A successful ITAM program often starts with a pile of data that’s disorganized and difficult to parse. If you follow the Pragmatic ITAM methodology, it should end with a verifiably accurate, nearly complete picture of your computing environment and the exact data you need to share with internal teams as well as external auditors. The process is rarely a short road without hurdles, which means that before you dive in, you want to be sure you are starting with a strong foundation.

Launching a successful ITAM program means first investing in a foundational infrastructure that includes a conscientious ITAM team, a thoughtful training program, and policies and procedures that keep ...

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