CHAPTER 3

What Is Complexity?

There is perhaps no concept more critical for the risk world to gain an appreciation and an understanding of than the difference between things that are simple, complicated, and complex. These are all types of “ systems” that systems thinkers use to categorize problems or issues or situations into. They are relatively easy to distinguish, and any experienced risk manager should be able to easily relate to the differences. The categorization though is not an academic exercise, as the different type of systems needs to be thought about and managed very differently.

There are two problems though. The first is that there is little knowledge about systems thinking, and thus very few risk managers are even aware that these ...

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