. . . in which the assumptions the facilitator or the team members bring from their own culture are preventing them from seeing how the retrospective is experienced by others, and the facilitator finds ways to make them more aligned
Context
Sarah has now earned a reputation at Titanic Softwære A/S for being an effective facilitator. She receives invitations to facilitate other teams, and she is happy about that. Not only does she learn a lot more about facilitation because she uses different approaches for different teams and people, but she also learns a lot about what the other teams are working on and struggling ...
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