5Don’t Undermine Good Strategy with Poor Operating Models
KEY INSIGHT: Operating models turn strategy into action at a company level. This applies to business processes too. Having a deliberate Dynamic Operating Engine is critical for sustained process excellence.
Setting the right goals for business process efficiency, effectiveness, and innovation is only half the battle. The other half is to have a reliable model to turn these goals into day-to-day actions throughout the organization. That’s where an operating model (operating engine) comes in.
These process operating engines need to be (a) consistent and (b) dynamic in their ability to evolve with the market. Regarding consistency in operating models, the way a company does finance, or ...
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