What to Do Monday Morning
I hope the ideas expressed to this point have been of interest to you and that you may want to try out a few of them in your own organization. This final section offers a few suggestions about how to get started.
Measure Early in the Cycle
Yes, it’s best to start measuring things early in the process, but measuring for the sake of measuring isn’t helpful. To measure what matters, consider the following advice.
Don’t Confuse Activities with Outcomes
The problem with long-term performance is that it doesn’t show up for a while. While they wait, most organizations overattend to measures of short-term performance and to activities. Activity metrics are often useful as lead indicators of performance but frequently are confused ...
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