Rewired

Introduction: The enterprise capabilities that turn digital and AI into a source of ongoing competitive advantage

Business leaders will be digitally transforming their companies for the rest of their careers.

That statement reflects two fundamental realities: one is that digital is constantly changing. Over the past decade, digital has seeped into almost every aspect of our lives driven by the confluence of new technologies (e.g., cloud, AI), new architectural paradigms (e.g., micro-services, APIs), and new ways of building software (e.g., agile, DevSecOps), all inherited from the tech industry. And we haven't even scratched the surface of generative AI, edge computing, quantum computing, and other frontier technologies.¹

As long as tech continues to evolve, your business will need to evolve.² For this reason, the word transformation itself is a little misleading because it implies a one-time program with an end. In fact, a digital transformation is a journey to continuously increase competitiveness.

The second fundamental reality is that digital and AI transformations are hard. In our most recent annual survey on the subject, 89% of companies have launched a flavor of digital transformation. But they only captured 31% of the expected revenue lift and realized just 25% of total expected cost savings.³

There are, unfortunately, no quick fixes. You can't simply implement a system or a technology and be done. We see from the digital leaders that there isn't one “magic” use case. ...