11
Cross-Cultural Competence
Assessment and Diagnosis
Fons Trompenaars and Peter Woolliams
IN THIS chapter we introduce a new approach to measuring intercultural competence that overcomes many of the limitations of other methods, including our own earlier frameworks: the Intercultural Awareness Profiler and the Culture for Business app.
The world of business is changing ever more rapidly due to the internalization of business and migration of people from their fatherlands. Yet we still observe that the major instruments and methods used for evaluating and assessing staff and the performance of their business units owe their origins to an Anglo-Saxon philosophy and are still dominated by an Anglo-Saxon or US signature. Competency lists abound, ...
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