CHAPTER 1: BEING AWARE

Non-technical questions

There are a range of non-technical questions, which if inadequately handled, could drive a project to its knees. Although this book considers certain technical issues – and especially those that concern third-party suppliers/contractors – there may be a wider set of risks, so let’s not lose sight of them.

Understand the project/target operating model (TOM)

‘Stakeholder engagement’ and ‘stakeholder management’ are core business skills for modern managers. Everyone involved – from team members to the project board – needs to thoroughly understand the project’s aims, purpose and objectives. This makes it easier for those involved to detect whether a project is moving towards a successful outcome. Likewise, ...

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