CHAPTER 3: INTEGRATE
Defining what we mean
In this book we recognise technology or system interfaces to be a key risk area. When a major project goes wrong, it may well be because individual sub-systems, even though they meet contractual requirements and performance specifications, fail in some way to properly ‘integrate’ with other sub-elements of the system, leading the overall supra-system either to fail spectacularly, or at least operate below the required expectation. This, in turn, may cause contract disputes and operational problems, with associated bad publicity. The Oxford English Dictionary defines integration broadly as ‘combining parts into a whole’.
For the purposes of this book, we define the term ‘integration’ in the following ...
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