7 Finally, after a long wait ... Queueing Theory

This final chapter in the final volume provides an introduction to the delights of Queueing Theory. Sorry, if you’ve had to wait too long for this.

By the way ‘Queueing’ is not a spelling mistake or typographical error; in this particular topic area of mathematics and statistics, the ‘e’ before the ‘-ing’ is traditionally left in place whereas the normal rules of British Spelling and Grammar would tell us to drop it … unless we are talking about the other type of cue which would usually be ‘cueing’ but paradoxically could also be ‘cuing’ (Stevenson & Waite, 2011)!

Let’s just pause for a moment and reflect on some idiosyncrasies of motoring. Did we ever:

  • Sit in a traffic jam on the motorway, stopping ...

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