Rituals Roadmap: The Human Way to Transform Everyday Routines into Workplace Magic

CHAPTER SEVEN

WE SEE YOU

Rituals for Recognizing and Rewarding

Millennials and Gen Zers have brought many things to the table that we all need. One of those things is an insistence on being recognized at work—for a job well done, for sure, but also feedback about what’s working and what isn’t. Ideally, feedback happens all year round, and not just once a year at review time. In one study, 60 percent of Gen Zers reported that they want “multiple check-ins from their manager during the week; of those, 40 percent want the interaction with their boss to be daily or several times each day.”¹ And in a 2018 survey from EY, a global professional services ...