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Robert K. Greenleaf by Peter Senge, Don Frick

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APPENDIX IA Servant Leadership Primer

People who first hear the phrase servant-leader naturally ask “What does it mean?” Fair enough, but be warned that it is a catchy term with big arms that can embrace multiple meanings. Dozens of writers have tried their hand at decoding Greenleaf. Nearly all of their bullet point lists are right, as far as they go, but none are complete. Perhaps this is as it should be because Greenleaf was not a bullet-point kind of thinker, and perhaps no such list could be complete. Still, a short introduction to the basics of servant leadership should be useful in understanding Robert Greenleaf’s life, just as his biography should illuminate his writings. The short primer that follows uses Greenleaf’s own words as ...

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