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Introduction

It is entirely possible you have heard the phrase “servant leadership,” read a few essays on the subject, or even worked in the management or organizational fields for years, but know little or nothing about Robert Greenleaf and his contributions. Bob wanted it that way. All his life he avoided promoting himself, partly because he was a natural introvert and the world’s best listener, but mostly because it was a better strategy for him to get things done. The question then arises:

WHY READ THIS BOOK?

If this were a biography of Winston Churchill or Mother Teresa, the introduction would not need to answer this question. Those people and their contributions are already well-known to the general public. Not so for Robert Kiefner ...

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