21Evolutionary Survey on Robotic Process Automation and Artificial Intelligence: Industry 4.0

P. William1*, Siddhartha Choubey2, Abha Choubey2 and Gurpreet Singh Chhabra3

1Department of Information Technology, Sanjivani College of Engineering, SPPU, Pune, India

2Department of CSE, Shri Shankaracharya Technical Campus, CSVTU, Bhilai, India

3Department of CSE, GITAM School of Technology, GITAM University, Visakhapatnam, India

Abstract

Taking into consideration the evolution of technical things during the last decade and the proliferation of information systems in the society, we see that the vast majority of services provided by companies and institutions as digital services. Industry 4.0 is the fourth industrial revolution, where technologies and automation are asserting themselves as major changes. Robotic Process Automation (RPA) has numerous advantages in terms of automating organizational and business processes. Allied to these advantages, the complementary use of Artificial Intelligence (AI) algorithms and techniques allows for improvement in the accuracy and execution of RPA processes in the extraction of information and in the recognition, classification, forecasting, and optimization of processes. In this context, this paper aims to present a study of the RPA tools associated with AI that can contribute to the improvement of the organizational processes associated with Industry 4.0. It appears that the RPA tools enhance their functionality with the objectives of AI being ...

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