Appendix: Looking Forward and Next Steps

Robotic Process Automation (RPA) is a rapidly advancing field and is going through exponential change due to several internal and external factors.

Since the beginning of the Information Age, we have gone through many waves of process automation. We started with the computerization of lines of businesses led by Management Information Systems (MIS) groups within each organization. Once the businesses were computerized, we started looking for ways to optimize the business processes through Business Process Management (BPM). While BPM focused on end-to-end processes, RPA emerged as a way to automate discrete tasks using existing user interfaces.

Now, with significant capital being invested, we can see ...

Get Robotic Process Automation Projects now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.