Chapter 1. Time, Money, and Risks
The capabilities, performance, and reliability that are achieved in a product prior to market entry are functions of many activities and decisions during the development process. Physical laws drive product failures. They are also symptoms of implementation problems with plans, resources, methods, and tools. This chapter discusses typical drivers of reliability that are inherent in the way product development is practiced. Later chapters address technical concerns.
Inherent in discussions about product development are recommendations for process improvements. Assessment models such ISO and CMMI are effective at driving organizations to define their processes and to follow them well. Benchmarking can help even ...
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