Chapter 14. Descriptive Statistics
The development of a new product is a journey punctuated by many changes to its design and to its production processes with the goal of improving the product delivered to customers. In some cases the changes are in a positive direction and life is good. At other times it seems that you can’t win. The reality is that progress is usually forward, yet accompanied by the occasional step backward. If you are hard pressed to improve the performance of the original concept, it may be that your design concept is flawed. Statistics provides tools that help you to make decisions based on data rather than on feelings or intuition. Whether it’s a consumer product, a transactional business process, or a new drug, you want ...
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