Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems

Sample test script and consent form

Test script

• Web browser should be open to Google or some other “neutral” page

Hi, _____________. My name is ___________, and I’m going to be walking you through this session today.

Before we begin, I have some information for you, and I’m going to read it to make sure that I cover everything.

You probably already have a good idea of why we asked you here, but let me go over it again briefly. We’re asking people to try using a Web site that we’re working on so we can see whether it works as intended. The session should take about an hour.

The first thing I want to make clear is that we’re testing the site, not you. You can’t do anything wrong here. In fact, this is probably the one place today where you ...