Chapter 6. Find some things for them to do
Picking tasks to test and writing scenarios for them
Open the pod bay doors, HAL.
—DR. DAVID BOWMAN (KEIR DULLEA)IN 2001: A SPACE ODYSSEY
If you’re going to watch people try to use what you’re building you’ve got to give them something (or some things) to do. It’s a two-step process:
• First you choose the tasks to test—the things you want them to try to do.
• Then you expand these tasks into scenarios—the little scripts that add any details of context they’ll need to know to do the tasks.
First, come ...
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