Skip to Content
Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems
book

Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems

by Steve Krug
December 2009
Beginner to intermediate
168 pages
3h
English
New Riders
Content preview from Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems

Chapter 6. Find some things for them to do

Picking tasks to test and writing scenarios for them

Open the pod bay doors, HAL.

—DR. DAVID BOWMAN (KEIR DULLEA)IN 2001: A SPACE ODYSSEY

If you’re going to watch people try to use what you’re building you’ve got to give them something (or some things) to do. It’s a two-step process:

• First you choose the tasks to test—the things you want them to try to do.

image

• Then you expand these tasks into scenarios—the little scripts that add any details of context they’ll need to know to do the tasks.

image

First, come ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

The Time Cleanse: A Proven System to Eliminate Wasted Time, Realize Your Full Potential, and Reinvest in What Matters Most

The Time Cleanse: A Proven System to Eliminate Wasted Time, Realize Your Full Potential, and Reinvest in What Matters Most

Steven Griffith
Research Methods in Human-Computer Interaction, 2nd Edition

Research Methods in Human-Computer Interaction, 2nd Edition

Jonathan Lazar, Jinjuan Heidi Feng, Harry Hochheiser
This Is Service Design Doing

This Is Service Design Doing

Marc Stickdorn, Markus Edgar Hormess, Adam Lawrence, Jakob Schneider

Publisher Resources

ISBN: 9780321702821Purchase book