5
Calculate ROI
What’s Inside This Chapter
To continue building credibility for your talent development programs, you need to demonstrate the economic value they add to the organization. Specifically, in this chapter you will learn the basic steps to move from Level 4 to Level 5 by:
• converting data to monetary value
• tabulating fully loaded costs
• calculating the ROI.
Converting Data to Monetary Value
The fundamental difference between Level 4 and Level 5 begins with converting the benefits of the program (Level 4) to monetary value. For some, this is a frightening task; others recognize that if standard values for the measures are unavailable, ...
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