O'Reilly logo

Rough Diamonds: The Four Traits of Successful Breakout Firms in BRIC Countries by Nan Zhou, Gerardo R. Ungson, Seung Ho Park

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 5

Crafting Operational Excellence

RDs [rough diamonds] regard agility as an innate skill, much like a “gene” in their embedded organizational systems. Failure to respond quickly might result in an opportunity being transformed into a threat. [Chinese] RDs regard such opportunities as the basis for responding quickly to changes.

—SKOLKOVO Business School–Ernst & Young Institute for Emerging Market Studies, Rough Diamonds: The 4Cs Framework for Sustained High Performance

While it is true that emerging markets tend to have lower labor costs, it is unlikely that these alone will lead to successful applications. In this study, operational excellence is realized in a number of diverse ways, and other factors beyond low costs are critical to ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required