Rules of Management, The: A Definitive Code for Managerial Success

Table of Contents

1. Copyright
2. Introduction
3. 1. Managing Your Team
   1. 1. Get Them Emotionally Involved
   2. 2. Know What a Team Is and How It Works
   3. 3. Set Realistic Targets—No, Really Realistic
   4. 4. Hold Effective Meetings—No, Really Effective
   5. 5. Make Meetings Fun
   6. 6. Make Your Team Better Than You
   7. 7. Set Your Boundaries
   8. 8. Be Ready to Cut
   9. 9. Offload as Much as You Can—or Dare
   10. 10. Let Them Make Mistakes
   11. 11. Accept Their Limitations
   12. 12. Encourage People
   13. 13. Be Very, Very Good at Finding the Right People
   14. 14. Take the Rap
   15. 15. Give Credit to the Team When It Deserves It
   16. 16. Get the Best Resources for Your Team
   17. 17. Celebrate
   18. 18. Keep Track of Everything You Do and Say
   19. 19. Be Sensitive to Friction
   20. 20. Create a Good Atmosphere
   21. 21. Inspire Loyalty and Team Spirit
   22. 22. Fight for Your Team
   23. 23. Have and Show Trust in Your Staff
   24. 24. Respect Individual Differences
   25. 25. Listen to Ideas from Others
   26. 26. Adapt Your Style to Each Team Member
   27. 27. Let Them Think They Know More Than You (Even If They Don’t)
   28. 28. Don’t Always Have to Have the Last Word
   29. 29. Understand the Roles of Others
   30. 30. Ensure People Know Exactly What is Expected of Them
   31. 31. Use Positive Reinforcement to Motivate
   32. 32. Don’t Try Justifying Stupid Systems
   33. 33. Be Ready to Say Yes
   34. 34. Train Them to Bring You Solutions, Not Problems
4. 2. Managing Yourself
   1. 35. Get It Done/Work Hard
   2. 36. Set an Example/Standards
   3. 37. Enjoy Yourself
   4. 38. Don’t Let It Get to You
   5. 39. Know What You Are Supposed to Be Doing
   6. 40. Know What You Are Actually Doing
   7. 41. Be Proactive, Not Reactive
   8. 42. Be Consistent
   9. 43. Set Realistic Targets for Yourself—No, Really Realistic
   10. 44. Have a Game Plan, but Keep It Secret
   11. 45. Get Rid of Superfluous Rules
   12. 46. Learn from Your Mistakes
   13. 47. Be Ready to Unlearn—What Works, Changes
   14. 48. Cut the Crap—Prioritize
   15. 49. Cultivate Those in the Know
   16. 50. Know When to Shut the Door
   17. 51. Fill Your Time Productively and Profitably
   18. 52. Have a Plan B and a Plan C
   19. 53. Capitalize on Chance—Be Lucky, but Never Admit It
   20. 54. Recognize When You’re Stressed
   21. 55. Manage Your Health
   22. 56. Be Prepared for the Pain and Pleasure
   23. 57. Face the Future
   24. 58. Head Up, Not Head Down
   25. 59. See the Woods and the Trees
   26. 60. Know When to Let Go
   27. 61. Be Decisive, Even If It Means Being Wrong Sometimes
   28. 62. Adopt Minimalism as a Management Style
   29. 63. Visualize Your Blue Plaque
   30. 64. Have Principles and Stick to Them
   31. 65. Follow Your Intuition/Gut Instinct
   32. 66. Be Creative
   33. 67. Don’t Stagnate
   34. 68. Be Flexible and Ready to Move On
   35. 69. Remember the Object of the Exercise
   36. 70. Remember That None of Us Has to be Here
   37. 71. Go Home
   38. 72. Keep Learning—Especially from the Opposition
   39. 73. Be Passionate and Bold
   40. 74. Plan for the Worst, but Hope for the Best
   41. 75. Let the Company See You Are on Its Side
   42. 76. Don’t Bad-Mouth your Boss
   43. 77. Don’t Bad-Mouth Your Team
   44. 78. Accept That Some Things Bosses Tell You to Do Will Be Wrong
   45. 79. Accept That Bosses Are as Scared as You Are at Times
   46. 80. Avoid Straitjacket Thinking
   47. 81. Act and Talk As If You Are One of Them
   48. 82. Show You Understand the Viewpoint of Underlings and Overlings
   49. 83. Don’t Back Down—Be Prepared to Stand Your Ground
   50. 84. Don’t Play Politics
   51. 85. Don’t Put Down Other Managers
   52. 86. Share What You Know
   53. 87. Don’t Intimidate
   54. 88. Be Above Interdepartmental Warfare
   55. 89. Show That You’ll Fight to the Death for Your Team
   56. 90. Aim for Respect Rather Than Being Liked
   57. 91. Do One or Two Things Well and Avoid the Rest
   58. 92. Seek Feedback on Your Performance
   59. 93. Maintain Good Relationships and Friendships
   60. 94. Build Respect—Both Ways—Between You and Your Customers
   61. 95. Go the Extra Mile for Your Customers
   62. 96. Be Aware of Your Responsibilities and Stick to Your Principles
   63. 97. Be Straight at All Times and Speak the Truth
   64. 98. Don’t Cut Corners—You’ll Get Caught
   65. 99. Be In Command and Take Charge
   66. 100. Be a Diplomat for the Company
5. End Game
6. Acknowledgments