Chapter 12. Encourage People
“A group becomes a team when each member is sure enough of himself and his contribution to praise the skills of the others.” | ||
| --Norman Glass Shidle, The Art of Successful Communication | ||
If you don’t let people know you’re pleased with them, they’ll wilt. People come to work for a whole variety of reasons—most, nothing to do with the money despite what they’ll tell you—and right there at the top of their unwritten, unspoken, undeclared list will be “Praise from the boss.” That’s you by the way, the boss.
They might call it “recognition” or “acknowledgement” or “feeling I’ve done well”—but how do they know? They know because you tell them.
Now you can praise them retroactively, so to speak—wait until they’ve done well and ...
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