Chapter 2
Value Streams
Aligning Resources to Create Value
Steve Bell
Price is what you pay. Value is what you get.
Warren Buffett
WHAT YOU’LL LEARN IN THIS CHAPTER
▪ The Lean approach to aligning resources to the flow of value creation
▪ What a value stream is and how it enables people to see and understand how their work contributes to customer value
▪ How to continuously improve value stream activities
▪ The essential role of leadership in value stream improvement
Let’s begin with the questions that are fundamental to Lean, questions everyone within the enterprise should always ask: Who are our customers and what do they value?
These questions lead directly to the purpose, the true north of every enterprise. Although simple, these ...
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