Chapter 4

Leveraging Value Stream Resources

Steve Bell

The ruin of any work is a divided interest.

Concentrate—concentrate. One thing at a time.

Mark Twain

WHAT YOU’LL LEARN IN THIS CHAPTER

▪  How to leverage scarce talent and effectively manage skillset gaps

▪  Why slack capacity is essential for optimal performance and innovation

▪  How to use low-tech visual techniques such as kanban to promote flow and manage constraints

▪  The role centers of excellence (COEs) play in ensuring overall IT performance and furthering innovation

▪  How to assess outsourcing from a Lean perspective

▪  The significance of the new social enterprise

By now you’re probably wondering just how you’re going to spread your technologists and technology assets across ...

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