CHAPTER 3HOW YOU LEAD
When Iams opened its first new plant, I took a big step toward letting go by investing in hiring the right manager. I believed we wouldn’t be small for long, so with the help of a headhunter, I deliberately hired above our needs. I recruited John, who was managing a plant producing 10 times the volume of our seven-person, one-shift operation.
John was a great hire. He helped us to achieve all of our growth targets and more. But in the process, he had to remind me more than a few times to step back, get out of his way. At one point, he asked, “Clay, when do you plan to let me do the job you hired me to do?” That was a great ...
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