Through our work with various customer organizations, we’ve defined a process for transforming a traditional training function into a training enterprise. The transformation to Running Training Like a Business unfolds in four phases, illustrated in Figure 4-1. Each phase involves certain key steps that, successfully implemented, culminate in outcomes essential to the next phase.
Figure 4-1: The Phases of Transformation
We’re not saying that this is the only path to Running Training Like a Business. Our experience ...