• Do you have a cost and working capital management program that is driven throughout the business?
• Is cloud-enabling your business a focused part of your leadership and execution agenda?
• Is customer success part of your DNA and integrated into key business units and functional areas?
• Do you effectively and swiftly manage out nonperformers?
It has been asserted throughout this book that if executives are to overcome current business setbacks, and minimize future setbacks, they must demonstrate an ability to consistently execute in the following three strategies:
• Critical capabilities
This chapter looks at the second element that executives ...