2

Introduction to SAFe

“If you can’t describe what you are doing as a process, you don’t know what you’re doing.”

—W. Edwards Deming

In Chapter 1, we introduced the concept of business agility and its importance to competing in today’s fast-paced digital world. It explored the need for a dual operating system, one for stability and execution and another for innovation and growth. It introduced SAFe as the entrepreneurial and flexible second operating system that helps enterprises achieve the goals of stability, execution, and innovation. This chapter provides a brief overview of SAFe and discusses how it helps organizations achieve business agility.

What Is SAFe?

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