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Safe Enough to Soar by Judith H. Katz, Frederick A. Miller

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Level Two

Lip Service

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The organization and its leaders have begun to pay lip service

to interaction safety.

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At Level Two, things start to change a bit.

There is some focus on interaction safety. Some people talk about it!

At Level Two, the organization begins to take the first steps toward interaction safety. The organization has begun to make public statements about the importance of interaction safety in the workplace, but it has not done much to make it happen.

The organization may have interaction-safety-oriented words that it uses. It ...

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