Preface

When we started our business in 2011 we were warned by our first client that the training participants were not going to enjoy activity-focused training. One of the first participants who walked into the room made a sly comment about being back in kindergarten, due to the pipe cleaners, modelling clay, markers, and candy in the room. There were a lot of inquisitive looks and jokes as everyone filtered into our non-traditional training space.

Believing in the power of action-based learning, we kicked off our training session with a bang. Everyone in the room had to stand up, find a partner, stand back to back, and then change five things about their physical appearance. They then turned back around and had to guess what was different. ...

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